Chatbots are a popular service used to send automatic replies to people’s messages or questions. They allow 24/7 live chat services to visitors without involving the customer service staff. Even more, they increase sales and improve customer experience. In this article, we will present the most popular WooCommerce chatbots you can use for your website!
How do chatbots work?
They are powered by a set of predetermined rules for delivering responses to users. Moreover, they converse with humans via a chat window placed on the website or directly into Facebook Messenger.
It is estimated that by 2022, chatbots will save over $8 million annually. Customer service agents go through training to learn how to handle the customers’ questions. A chatbot educates itself constantly as it continues to receive queries. Chatbots are efficient, intelligent and cost-effective.
Another great feature of chatbots is the fact that they gather important customer information. They can send bulk emails, run social media campaigns, share content, direct people to help articles or influence customer decisions.
Benefits of using chatbots:
- 24/7 availability
- Cost-effective
- Satisfactory customer service consistently
- They save time
- Ability to handle multiple customers at the same time
- Error-free
- Low maintenance costs
- They increase the customer base
10 Popular WooCommerce Chatbots For Your eCommerce Store
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1. WoowBot
Features:
- Personalized 24/7 shopbot
- Artificial intelligence & NLP
- Exit-intent popup
- Onsite retargeting
- In-chat support and contact
- Plug and play, easy and quick
Price: Starting at $35
Features:
- Chatbot templates for lead generation, customer service, sales
- Includes Chatbot, LiveChat, Web control panel & integrations
- Open-source software
- 30-day free trial
- Unlimited number of chats at the same time
- Same chatbot account can be used on multiple domains and websites
- Multi-language
Price: Free download software, but the account registration starts at $9/month
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3. Botsify
Features:
- Supports RSS Feed integration
- Chatbot for website and Facebook Messenger
- Multi-language support
- Various integrations available – Slack, Google Sheets, etc.
Price: Starting at $50/month
Features:
- Customizable appearance of the chatbox
- Connection to a real operator via phone
- Control usage directly from the plugin settings page
- Rich responses
- Choose pages and posts you want visitors to see the chatbox on
Price: Lite version is free, Standard version starts at $0.0025/message
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5. Drift
Features:
- Automates your sales funnel
- Generates leads
- Automatically books meetings for sales agents
- Route conversations
- Map answers from conversations into your marketing system
Price: Starting at $400 annually
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6. WP Chatbot
Features:
- Easy installation
- Single inbox for incoming messages
- Compatible with Facebook Business page and Messenger
- Works on any device
- Compatible with all versions of WordPress
- Customizable design
- Generates leads
Price: Free download
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7. My Chatbot
Features:
- Customizable design
- Add hyperlinks in response message content using HTML markup
- Rich message content & quick replies
- Enable the chatbot overlay to be displayed on specific posts
- In-built template system and many WordPress action hooks & filters
- Brand the chatbox
Price: Free download
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8. Collect.chat
Features:
- Great responsive design
- Quick access
- Easy setup
- Multiple languages
- Fully automated
- Highly interactive
- Many integrations available – Mailchimp, Google, Zendesk, etc.
Price: Free version with a limit of 50 responses/month; Lite version starts at $18/month
Features:
- Artificial intelligence, smart work logic
- Auto sales 24/7
- Logic with button template
- No coding skills required
- Sales suggestions
- Personal shopping assistant on Messenger
License price: starting at $49
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10. Gobot
Features:
- Collects customer feedback
- Sends personalized emails
- Schedules appointments
- Lead generation
- Boots conversion rates
- Surveys available
- Advanced page-level targeting and behavior personalization
- 100+ bot templates – responsive and user-friendly
- Social buttons for promoting and sharing
- Custom analytics
- Exit intent
Price: Free Download
Chatbots are changing the online user experiences, simplifying the interaction and increasing customer satisfaction. Furthermore, they are really effective when it comes to the engagement rates and the cost to maintain them is much lower. Can you think of a reason why you wouldn’t try them on your website?
If you need our experts to help you set up WooCommerce chatbots, we are here for you! Contact us!
