eCommerce Website Management & Solutions

Managed services with Helix Solutions have been nothing but extraordinary. I would have been lost with all the different apps, updates and small issues that arise in all the different market places. They have helped me figure out issues and expand on new marketplaces as well as marketing efforts. For what you get for a service at the cost you pay for it, it is what I call a “No Brainer”.

Helix Solutions Managed Services is unbelievable! Our company was in eCommerce darkness for over six years consistently paying developers for lots of promises and no results. Finally, by God allowed us to find Helix Solutions. They are ethical, fast, and really know eCommerce backwards and forwards. You cannot go wrong with Stefan and his team.

Stefan and his team at Helix Solutions Managed Services have been great partners in managing through multiple tasks for our online business. The team continues to provide seamless, efficient and early delivery of projects. These tasks include setting up and pushing of email campaigns, product set ups and website updates. Stefan and the team have been insightful with recommendations to some challenging tasks. Overall a great team of true business partners.

Stefan’s team was very helpful in the challenging task of finding images and descriptions for thousands of SKU’s we had on our web site. They’re recommendation for us to change our provider and campaigns strategy to Helix Solutions PPC resulted in us doubling our online revenue. The difference was obvious and immediate the day the new campaign began. Also, Stefan was very helpful with Magento training as we were not well versed in the platform in prior.

Stefan – a quick note to say how nice it has been to work with you and the Helix Solutions Managed Services Team. Helen and I both have been impressed with your suggestions for web site improvements but more so with your kind approach as we continue to work together. Being far from experts on all of this, it is refreshing to work with someone who seems to really care about the client while at the same time providing the ROI needed to justify the work and related expenses – nice job!

Working with Stefan and Helix Solutions was better than we could have expected. He is a great teammate that helps us by looking out for the best strategies to accomplish the goals we have set forth. He and Helix Solutions are like a member of our staff in that they understand what we are trying to do, and help to facilitate that in an arena we are not familiar with. Anyone who works with him and Helix Solutions will see how much knowledge they truly have.

Before we signed on with Team Stefan at Helix Solutions, our website was limping along, costing us money instead of making us money. In an extremely short timeframe, Stefan and his team recommended and implemented a vast number of improvements, all of which have elevated our digital presence in the non-profit marketplace. Stefan’s work is impeccable; his communication is prompt, professional and polite; and his knowledge is far and away superior to any website team we’ve ever worked with. We are thrilled to have found Helix Solutions’s Managed Services and to be working so closely and confidently with Stefan.

Stefan was thorough, extremely well prepared and ultimately very helpful with our project.

I’ve enjoyed working with Helix Solutions and fully credit them with helping to regain database integrity and create procedures to maintain the accuracy of our product data in Magento and on the website. Nandor facilitates all of the database imports and troubleshoots any issues related to Magento or the site, and he’s always receptive when I give him work (even the “last-minute, need this done ASAP” tasks). Paul maintains the customer email list and sets up the promotional emails – I’ve found his work to be quick and accurate. Stefan ties it all together and has been a good partner in cleaning up the database, streamlining processes and teaching me some of the ins and outs of working in Magento. The only challenge I’ve experienced with them is getting things done on Romanian time – sometimes they’ll check in after hours but it’s never a definite and never on weekends (planning ahead more on our end would certainly minimize these challenges). All in all, I’ve found them to be professional, knowledgeable, respectful and a great resource for the ScrapLife team.