Frequently Asked Questions
Magento
How do I open a ticket in the support portal?
How to set up payment methods?
Recommended Solutions
The following payment solutions provide an easy way for merchants who are just starting out to accept online payments. As your business grows, you can combine these with additional PayPal payment solutions.
Use PayPal Express Checkout as a standalone option, or combine it with another PayPal payment solution.
Braintree Braintree allows you to accept credit/debit cards and PayPal without any setup or monthly fees. Your customers never leave your store to complete the purchase. Check out the guide.
Where can I find the Magento 2 User Guide?
How to set up transactional emails?
Email templates define the layout, content, and formatting of automated messages sent from your store. They are called transactional emails because each one is associated with a specific type of transaction, or event.
Magento includes a set of responsive email templates that are triggered by a variety of events that take place during the operation of your store. Each template is optimized for any screen size, and can be viewed from the desktop, as well as on tablets and mobile devices. You will find a variety of prepared email templates related to customer activities, sales, product alerts, admin actions, and system messages that you can customize to reflect your brand.
How to set up shipping methods?
Basic Shipping Methods
Magento Open Source supports a wide range of shipping methods and carriers. In this section you will learn how to set up that shipping methods that do not require an account with a third-party provider.
How to set up tax rules?
Tax Rules
Tax rules incorporate a combination of product class, customer class and tax rate. Each customer is assigned to a customer class, and each product is assigned a product class. Magento analyzes the shopping cart of each customer and calculates the appropriate tax according to the customer and product classes, and the region (based on the customer’s shipping address, billing address or shipping origin).
How to edit pages and sections in the admin panel?
- Homepage (header logo, main banner)
- About us
- Contact us
- Footer (changing links in the footer, copyright)
- Category page (changing category description and banner)
Logo: Content -> Design -> Configuration -> Choose theme for your store (Edit) -> Header -> Logo -> Upload
Main Banners:
If you want add new banners:
Content -> Manage Banners -> Add New Banner -> Edit required fields and choose ‘Slider’ : ‘Home page slider’
If you want remove banners:
Content -> Manage Sliders -> Home Page Slider -> Banner of slider -> Check necessary banners
Footer:
Links: Content -> Blocks -> Footer Links Block -> Edit
Copyright: Content -> Design -> Configuration -> Choose theme for your store (Edit) -> Footer -> Copyright
About Us: Content -> Pages -> About Us
Contact us: Content -> Blocks -> Contact Map
Category page: Products -> Categories -> Choose necessary category -> Content
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